Remote IT & Server Support

IconAssist helps you in remote support for Web hosted servers, AWS, Azure, Godaddy, Cloud Servers. We guarantee cost-effective delivery of consistent, reliable and robust solutions for every need of yours.

We offer,

Web Hosting Support

Web Hosting support includes,

Ø  Linux & Windows server management

Ø  AWS / Azure / VPS / Godaddy / Rackspace / Servint /Softlayer server management

Ø  Domain migration from one hosting to another hosting.

Ø  Domain name purchase assistance.

Ø  Website loading speed optimization

Ø  Securing websites by Installing SSL certificate.

Ø  Making website PCI compliance.

Ø  Taking backup of a website

Ø  Securing server with patching, port blocking etc.

Ø  Virus cleaning in website

Ø  Server Hardening

Mail Support

Mail Support includes,

Ø  Creating the user account

Ø  Set the quota

Ø  Monitoring the mail flow

Ø  Setup Mail server fail-over method

Ø  SPF & DKIM record settings.

Ø  Setup the DNS record

Ø  Email Encryption: Encrypt outgoing email with minimal administration

Ø  Ensure compliance with data privacy and retention regulations

Ø  Integrate data loss prevention strategies

Ø  Encryption technologies used include: PKI, S/MIME, X.509 certificates, 3DES, AES-256, and 1024-bit RSA keys (with MDS and SHA-1 encryption algorithms). The encrypted message web portal utilizes 128-bit secure sockets layer (SSL)

Ø  Email Spam Protection

Ø  Spam Blocking

Ø  Virus and Worm Scanning

Ø  Email Attack Protection

Ø  Fraud Protection